Casey House

By meeting people where they are – particularly during Pride season and peak summer activity – Casey House expects that this model will increase access to care, reduce overdose risk, and connect marginalized individuals to essential health and social supports. Success will be defined by increased access to timely, low-barrier services and improved health and safety outcomes in the community.

Key metrics include:

• Number of client interactions: Total visits to the  SCS and number of encounters through the expanded care team
• Overdose response activity: Number of  overdoses managed on-site and in the community,  including outcomes where reversal was achieved
• Harm reduction distribution: Volume of harm reduction supplies provided, including naloxone  kits distributed and used
• Service linkages: Number of individuals connected to Casey House services (SCS, drug  checking, HIV care, wound care, meals, mental  health supports)
• Engagement of priority populations: Proportion of care to new individuals impacted by SCS closures or otherwise underserved
• Repeat engagement: Number of individuals returning for ongoing care or follow-up

Casey House is positioned to rapidly implement this model, with the ability to recruit and onboard the required staff within 2–4 weeks of funding approval. Once in place, the expanded services will operate according to periods of heightened risk and need.

They will collect and monitor program data over a 4-month period to assess effectiveness, with a focus on understanding how the model addresses critical gaps in care created by the decline in harm reduction and SCS capacity across Toronto. This timeline will enable real-time learning and early insights into service reach, uptake and health outcomes, informing any necessary adjustments and supporting future scale or sustainability.